Position title
Clinic Manager

Orthodontic Experts is a busy and fast-paced orthodontic office. We are looking for the best of the best to join our team; with 14 offices in the greater Chicagoland area and 2 offices in Colorado. This year we are on track to open additional offices!

We currently have an exceptional operations staff and are on the search for a Leader that can guide, empower and support the new Skokie clinic team.

  • Manages the efficient and effective scheduling of patients and adjusts as needed
  • Monitors no-shows and manages the necessary calls and re-scheduling
  • Conducts sessions with patients for reviewing treatment and payment plans
  • Demonstrated experience in and knowledge of scheduling systems
  • Monitors and ensures all systems used in the Office are operating to peak effectiveness
  • Has experience building and overseeing a medium to a large team of direct reports
  • Trains and supervises office personnel
  • Facilitates Office staff meetings to recognize team successes, communicate changes of policies and procedures, and plan the days and weeks’ events
  • Ensures compliance with regulatory procedures
  • Handles patient complaints and provides feedback to Providers/Assistants on issues related to clinical matters
  • Equipment and supply ordering and/or issues
  • Clinic Reviews
  • Completes monthly, quarterly, and annual operation checklist
  • Provide weekly and monthly reporting to leadership
  • Create training materials coordinating with other managers to ensure consistency
  • Coordinate training for clinic staff
  • Coordinate and facilitate monthly meetings for clinical staff
  • Maintain patient data according to regulations and company policies
  • Ensure that records are stored securely and in compliance with privacy and security regulations
  • Take responsibility for the appearance and functionality of the office
  • Maintain facilities and equipment in accordance with hygiene and safety regulations including OSHA
  • Monitor and maintain the office budget
  • Participate in marketing events
Job Benefits
  • 401(k)
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Vision insurance
Employment Type
Base Salary
$45,000-$55,000 Per year
Date posted
July 17, 2021
Valid through
November 30, 2020
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Position: Clinic Manager

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