Position title
Front Desk Receptionist

Orthodontic Experts is a busy and fast-paced orthodontic office. We are looking for the best of the best to join our team; with 14 offices in the greater Chicagoland area, 2 offices in Colorado, and 1 in Wisconsin. This year we are on track to open additional offices!

  • Overlook the cleanliness and maintenance of the front waiting area
  • Maintain a neat and clean appearance. Uniforms must be worn on patient days. If it is an administrative day casual clothing is acceptable, but employees should still maintain a high level of professionalism through his/her attire.
  • Answer all phone calls
  • Listen and return all voicemails left in front of office phones.
  • Check-in new and existing patients and let the clinical staff know that the patient has arrived
  • Collect all necessary patient information for new patients (Patient registration form, Medical History Form, HIPAA privacy notice)
  • Check out patients (collect payments, make next appointment)
  • Handle questions and provides information to walk-in patients.(This can include discussing the type of insurance the practice accepts, the treatment options available as well as the credentials.)
  • Maintain comm-log up to date with all necessary patient/parent communication information
  • Review the daily schedule of the clinic for any changes
  • Check the daily schedule in advance and fill in any open spots with bondings/adjustments/new patient consultations at least two days prior. Adjust clinic hours based on the schedule.
  • Review for Bonding approvals
  • Check if all bondings are Approved and Active with insurance (the day before & day of the appointment)
  • Understand cancellation policy and reiterate it to patients
  • Print end of the day reports. Check collected payments against the report and check all credit card transactions
Job Benefits
  • 401(k)
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Vision insurance
Employment Type
Base Salary
$15.00 Per hour
Date posted
July 17, 2021
Valid through
November 30, 2020
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Position: Front Desk Receptionist

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