Position title
Front Desk Receptionist Trainer
Description

Orthodontic Experts is a busy and fast-paced orthodontic office. We are looking for the best of the best to join our team; with 14 offices in the greater Chicagoland area and 2 offices in Colorado. This year we are on track to open additional offices!

We currently have an exceptional operations staff and are on the search for a Front Desk Receptionist Trainer that can guide, empower and support the clinic team members.

Responsibilities
  • Observe and evaluate Front Desk Coordinators on a bi-monthly basis
  • Prepare training materials and train newly hired Front Desk Coordinators
  • Prepare and execute follow up training for team members (Front Desk Coordinators, TCs, Managers)
  • Schedule, prepare for and conduct quarterly Front Desk training sessions
  • Handle questions and provide information to team members.
  • Prepare training materials and train newly hired Front Desk Coordinators
  • The employee should maintain a high level of professionalism
    Understand and follow company policies and procedures
  • Contribute ideas to improve company policies and procedures
  • Be a company advocate
  • Must be comfortable providing feedback to evaluated team members in a professional manner.
  • Work with other departments on developing training materials (videos, quizzes, presentations, etc.)
  • Work with other departments on improving and/or developing policies and procedures to improve patient experience in the clinics and with the support team
Job Benefits
  • 401(k)
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Vision insurance
Employment Type
Full-time
Industry
Dental/Orthodontics
Job Location
United States
Base Salary
$18.00 per hour-$19.00 per hour
Date posted
June 23, 2021
Valid through
December 31, 2021
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Position: Front Desk Receptionist Trainer

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