This position involves conducting informative training sessions, promoting company efficiency, and improving the skills of all new and existing employees.
●Collaborate with management to identify employee training needs.
●Schedule appropriate training sessions.
●Oversee and direct individual training sessions.
●Plan and implement an effective training agenda.
●Prepare hard copy training materials such as worksheets, videos, and presentations.
●Train and guide new employees.
●Develop monitoring systems to ensure that all employees are performing job responsibilities effectively according to training.
●Clear out Open Dental login information
●Review and evaluate front desk coordinators, call center representatives, and billing specialists.
●Work on Open Dental projects assigned by the VP of Operations