Coronavirus
COVID-19 Update From Orthodontic Experts
The entire Orthodontic Experts team wants to reassure the safety and well-being of our patients. We have implemented new safety measures for both our patients and staff to prevent the spread of COVID-19.
Few Reminders Before Your Appointment:
- All patients must wear a mask when coming into our clinic.
- Please do not arrive more than 5 minutes prior to your apointment.
- All patients' temperature will be measured.
Procedures During COVID-19
- Our staff will be wiping down all clinical surfaces, cameras, keyboards, mouses, and anything else that has been touched, after each patient, with Cavicide or CaviWipes.
- Our staff will be wiping down all waiting room areas including door handles, waiting room tables, glass, counter tops, water fountains, bathroom entries, tabletops with Lysol multi-surface cleaner, Cavicide or CaviWipes, every thirty minutes.
- In addition to standard personal protective equipment (gloves, protective eyewear, and masks), our staff will be using face-shield, surgical gowns and caps.
- We will be keeping at least 6-foot distance when talking to another team member, patient, or parent.
- Our staff will not shake hands with patients, parents, and other team members.
- We will be removing all toys and magazines from the waiting rooms.
- Our team will also be wiping down all iPads, SignPads, and Pens after each patient with Lysol wipes or CaviWipes.
- Each staff member will be using hand sanitizer after each patient/ parent contact in a non- clinical area (TC Rooms and Waiting Rooms).
- Every clinic will have an Air Purifier.
- Our Call Center is open for your calls 8:00 a.m. - 6:00 p.m.
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Operations Managers
HOW TO REACH THE OPERATIONS TEAM
VICE PRESIDENT OF OPERATIONS
Karolina Lekarczyk-Plascencia
Contact Information:
[email protected]
(773) 433-8377 Extension 246
DIRECTOR OF OPERATIONS Yvette Aguilar
Contact Information: [email protected]
(773) 469-6690
OPERATIONS MANAGER
Siobhan Murphy
Contact Information:
[email protected]
(224) 430-1793
Arlington Heights, Mundelein, Waukegan, Beloit, Rockford, Algonquin, Dekalb
OPERATIONS MANAGER
Sandra Moctezuma
Contact Information:
[email protected]
(708) 490-4029
Avondale, Bucktown, Skokie, Harwood Heights, Pilsen
OPERATIONS MANAGER
Rosabel Rodriguez
Contact Information:
[email protected]
(773) 818-0446
Joliet, Aurora, Homewood, Burbank, Hillside
Helpful Videos
COVID-19: Patient Guidelines
Please watch this short video to learn more about our guidelines for patients during COVID-19. We ask for your full cooperation. Thank you for your patience and understanding during this unprecedented time.
Emergency Appointments
We are working hard to help all of our patients. For emergencies outside of regular business hours please call 773-904-2983.