Join Our FREE Patient Rewards Hub Program
Official Rewards Program Powered By Your OE Team
The Orthodontic Experts team is excited to tell you about the Patient Rewards Hub Program. As a member of our program, you will have the opportunity to earn points exclusively through the Patient Rewards Hub App that you can find on the app store.
You Don’t Need To Be A Patient To Join Our Rewards Program! Learn All About Orthodontic Experts!
Follow these easy steps to start joining the fun!
OR
Scan Using Your Phone To Register!
Your Road To
Gift Cards!
Start Earning Points Today!
1. Terms and Conditions May Apply
Did you know you can earn exclusive points through the Patient Rewards Hub app?
Earn Exclusive Points For Referring Your Friends!
Follow These Simple Steps To Get Started!
Have questions?
Contact Our Rewards Hub Team
May take up to 24-48 hours for a response
Book A No-Cost Consultation
Frequently Asked Questions
How do I register for Orthodontic Experts rewards program?
When you arrive for your appointment, please ask one of our team members for the “Scan to Register” QR code.
What points can I earn when I am at my appointment?
10 points for office visit, 10 points for braces color of the month, and 10 points for wearing our OE t-shirt. Just ask our team for the QR codes to scan!
How many points do I need to start redeeming for gift cards?
You will need 150 points to start redeeming for your $15 gift card. As always, you can accumulate your points for bigger prizes as well.
When redeeming the gift card prizes, how long does it take to receive it in the mail?
It will take about 7-10 business days.
Can I get e-gift cards instead?
Yes, but only through Amazon redemptions. This will be sent to your email that is provided on your rewards account.
If I refer a friend to your office and they start treatment, how many points do I earn?
Once your friend(s) start treatment with us, you and your friend(s) will earn 1000 points ($100 gift card value). Keep in mind in order for you to receive these points, you will need to be fully registered in the rewards program. Thank you for your referral!
What if I have questions regarding my rewards account? (For example: requesting missing points, can’t access rewards, etc.)
Please email our rewards program team at [email protected]. Once you contact them, you will receive a response within 24-48 hours during normal business hours.
If I don’t receive my gift card within the 7-10 business days, who do I need to contact?
Please contact our redemption’s department at 800-560-1469 extension 3
What other ways can I earn points for my rewards program within the app?
You absolutely can earn points outside the office that can get you closer to your rewards, which are, interacting with contests, social media following, leaving us a review, in-app surveys, and much more!
What is the policy for requesting missing points for my rewards program?
Please note that points will be given out on demand as you come in for your appointments. You have to track your account and make sure that you are registered and points are awarded. Some points are added automatically for certain actions, for more details, visit our website at https://www.orthodonticexprts.com/patient-rewards-hub/. If you didn’t ask for points during your appointment, you have 30 days from your appointment date to request it. Points will not be awarded if it is past 30 days, we will not go back and award points that were missed. Orthodontic Experts will not be keeping track of points outside of the Patients Rewards Hub. Tracking points will be solely the responsibility of the patient. In order to request those missing points, please email our team at [email protected].
When I email the rewards team at [email protected], what do I need to include?
Please include the members first and last name, clinic that they’re getting treatment at and what points are missing. This will help our team award those points in a timely manner for you.